Public Safety Officer

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At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Hours:

40 hours per week / Night shift

Location:

Main Campus - Lowell General Hospital

Must be available to train during the week for 2-3 weeks for department orientation purposes.

• Demonstrates proper actions during patient crisis interventions, designed to achieve the safest possible outcomes for patients, employees, security officers and others using the least invasive measures possible. Competent in all trained intervention skills including verbal and nonverbal de‑escalation strategies and approaches.
• Plays an integral part in providing compassionate, empathetic care for patients, visitors and staff.
• Possesses the ability to serve as a first responder to emergency incidents encountered on external grounds, parking lots and parking garages; in accordance to BLS for Healthcare Providers, Stop the Bleed, and nasal naloxone administration training.
• Conducts proactive patrols of all hospital buildings and grounds: preventing theft, vandalism, illegal entry, fire, and bodily harm to patients, visitors, and staff. Be able to satisfactorily complete required crisis intervention, defensive tactics and life safety trainings pertinent to a first responder’s role.
• Identifies and reports all safety, security, and facilities issues in a timely manner.
• Officers are knowledgeable of all CODE responses for Security Officers, and can adequately explain and demonstrate proper roles and documentation.
• Effectively completes mandatory internal patrols of all campus buildings, and external vehicle / foot patrols of all grounds and parking areas, including all applicable off‑site properties.
• Completes detailed fire prevention rounds, checking for and addressing obstructions of equipment and exits and items stored in corridors impeding egress. Satisfactorily completes fire extinguisher/hose monthly inspections in accordance with established requirements.
• Maintains active certifications in CPI Nonviolent Crisis Intervention and AVADE Workplace Violence Prevention programs. Emergency Medical First Responder training available to officers as growth opportunity within Security Department.
• Maintains current knowledge in all areas of safety and security.

• High School diploma or equivalent.
• Valid state issued driver’s license.
• Must successfully obtain IAHSS basic certification as a Healthcare Security Officer within 1 year of hire.

• Graduate of an approved law enforcement training program or Police Academy.
• Associate’s degree in Criminal Justice or related area.
• Experience in military, security, or police.
• Security or first responder certifications such as CPR/AED, CPI, NCI, AVADE, MOAB, MDTS, Stop the Bleed, or Nasal Naloxone Certifications.

• Frequent standing and walking with the ability to stand and/or walk for eight (8) hours.
• Climb multiple flights of stairs.
• Lift fifty (50) pounds alone.
• Able to wear appropriate personal protective equipment such as masks, gloves or eye protection as required.
• Some exposure to the elements during regular rounds.
• Ability to work long, irregular, and odd hours required. Position may also require unanticipated overtime and hold overs to maintain minimum staffing levels from time to time.
• Possibility of injury due to eviction of unauthorized persons, restraint of violent patients, etc.
• Exposure to various areas containing hazardous material and radioactive substances when performing patrols.
• Frequent contact with patients, visitors, and employees.
• Able to work in confined or open environments.
• Able to work independently or in a team environment.

• Proficient in communicating, reading, and writing in English.
• Basic Computer Skills required.
• Ability to multi‑task and meet established deadlines.
• Ability to assess potentially dangerous situations quickly, make sound decisions, and take appropriate action based on the information available.
• Skills and abilities
  
  related to emotional maturity, dependability,…