Security and Public Safety Officer

Lowell Community Health Center (Lowell CHC) is a diverse, community-based health care organization recognized as a national model. The Security and Public Safety Officer ensures the safety and security of all staff and patients throughout the facility, working with patrols, surveillance monitoring, and emergency response.

• Maintains a security presence with constant walk‑throughs of all campus locations.
• Responds to emergency calls as needed.
• Deescalates situations quickly and effectively.
• Communicates effectively with local authorities as needed.
• Escorts staff to their vehicles as needed.
• Assists staff in matters of security and safety.
• Notifies the Public Safety Supervisor of needs for major repairs or unsafe conditions.
• Documents security and safety related events as required.
• May work occasional nights and Saturdays.
• Will be required to be on an on‑call schedule for after‑hours support.
• Performs other job‑related duties as required.

• High School Diploma or equivalent is required.
• Previous experience in Security and Public Safety preferred.
• Customer Service experience required.
• Bilingual is preferred.

• Frequent standing and walking for up to 80% of the work day or shift.
• Some lifting, pushing or pulling up to 50 pounds.
• Ability to see and distinguish color.
• Able to work alone or as a crew member both inside and outside; may be exposed to extreme temperatures.

Frequent contact with patients, families, visitors, nurses, and other department staff. Occasional requests to change work areas to cover another priority area to meet patient needs. Occasional stress and pressure caused by multiple simultaneous demands. May be exposed to various body fluids and/or infectious diseases. Universal precautions and techniques are included in orientation and the availability of protective wear is supported and encouraged when the employee is at risk for exposure.