Public Safety Officer ; evening​/night shift

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At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Lowell General Hospital Public Safety is dedicated to Delivering Safety and Service Excellence! Public Safety officers work collaboratively within the department and with other services to create a system of quality health care. Public Safety officers serve as immediate and first responders to crisis situations on a daily basis, and document all safety and security incidents in accordance with department policies and procedures.

Officers conduct proactive patrols of all hospital buildings and grounds: preventing theft, vandalism, illegal entry, fire, and bodily harm to patients, visitors, and staff. Significant training is provided in the areas of crisis intervention, de-escalation, defensive tactics, emergency management, and life safety. Growth opportunities available within our Public Safety Department to further develop skill sets through training, experience and education.

Hours: 24 hours per week evening/night shift

Saturday & Sunday 6:30pm-6:30am

Weekend And Holiday Shifts Required

Location:
Saints Campus - Lowell General Hospital

Must be available to train during the week for 2-3 weeks for department orientation purposes

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

• Perform basic public safety and security duties. Conduct internal and external patrols of all facilities and grounds. Respond to and report on both routine and emergency calls for service, building alarms, restraint of violent patients and/or visitors. Monitor assigned area for suspicious activity, and screen vendors and visitors entering the facility.
• Provide escorts to patients, visitors, staff and others in conformance with established procedures.
• Identify security vulnerabilities, safety hazards and violations of Hospital policy. Take immediate correction action to mitigate the vulnerability or hazard, if possible, and collaborate with other departments to either mitigate or resolve, if warranted. Report deficiencies to Supervisor, and document via an incident report or work order for required follow up and resolution.
• Take proper actions during patient crisis interventions to achieve the safest possible outcomes for patients, employees, security officers and others using the least invasive measures possible.
• Ensure that all employees and other appropriate members of the Hospital community are in possession of a Hospital identification badge and that it is clearly visible. Consistently engage all individuals without visible identification in an appropriate and courteous manner.
• Grant access to locked areas and buildings to authorized staff in possession of a Hospital identification badge. Restrict access to those individuals who have no authorized business on campus in accordance with established policies and procedures.
• Maintain composure under stressful circumstances, using all trained intervention skills including verbal and nonverbal de-escalation strategies and approaches.

• High School diploma or equivalent.
• Valid state issued driver’s license.
• Must successfully obtain IAHSS basic certification as a Healthcare Security Officer within 1 year of hire.

• Graduate of an approved law enforcement training program or Police Academy.
• Associates degree in Criminal Justice or related area.
• Experience in military, security, or police.
• Security or first responder certifications such as CPR/AED, CPI, NCI, AVADE, MOAB, MDTS, Stop the Bleed, or Nasal Naloxone Certifications.

• Frequent standing and walking with the ability to stand and/or walk for eight (8) hours.
• Climb multiple flights of stairs.
• Lift fifty (50) pounds alone.
• Able to wear appropriate personal protective equipment such as masks, gloves or eye protection…