Human Services Coordinator II

Human Services Coordinator II

This Position is Located in Lowell, MA. The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual to fill a Human Services Coordinator Supervisor (HSC II) position located in the Northeast Region at the Lowell Area Office. The HSC II will work with assigned staff and the Area Office Management Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholder groups involving the work of the Area Office and Department.

The HSC II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator Is (HSC I) and other staff. The HSC II is considered a critical and integral member of the Area Office management team in planning and resource allocation activities involving community services. Additional HSC II responsibilities include: the planning, prioritization, and coordination of work by assigned staff which incorporates administrative, supportive, and educational components;

monitoring of Individual Service Plans; maintaining compliance with all relevant policies and procedures. This position is also responsible for assuring that case documentation is maintained and consistent with standards and identifying individual cases involving health, safety, risk, and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving.

The HSC II also monitors and provides consistent performance planning, feedback, and evaluations to assigned staff. This position will also perform other related duties as required.

Please Note:

This position is located in the DDS Lowell Area Office, Lowell MA

Schedule:

Monday - Friday: 8:45 AM - 5:00 PM Days Off:
Sunday/Saturday Flexibility needed to meet the needs of the Area Office.

About the Department of Developmental Services:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes:
Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search, Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services, National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.

ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at  for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1
- Ext. #4.

Qualifications:

First consideration will be given to those applicants that apply within the first 14 days. Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below. Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Substitutions: I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience. Based on…