Receptionist, Administrative​/Clerical

Receptionist

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

We continually improve our business through Block Next—a multi‑year roadmap focused on innovation, client experience, and sustainable growth. H&R Block is curious, creative, and always on the move. If you embrace challenges as opportunities, our door is always open.

As a seasonal Client Service Professional/Receptionist you will help clients make confident, informed decisions about their lives, careers, and money. You will build strong client relationships and wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with teammates
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in our people’s total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (additional eligibility requirements apply)

We build a connected culture based on trust, care, and connection. Everyone feels safe to bring their authentic self to work every day and belongs as part of a larger team.

We are an equal‑opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

#37765

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail
• Location:
  
  Lower Burrell, PA (Greater Pittsburgh Region)
• Salary: $55,000.00–$60,000.00

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