Sales Account Manager

Glassmere Fuel Service is a long-established provider of reliable home heating oil and propane solutions across Southwestern Pennsylvania, with over 85 years of service to Allegheny, Butler, Armstrong, Washington, Beaver, and Westmoreland counties. The company supports residential, commercial, and agricultural customers with prompt fuel delivery, tank cleaning, new tank installations, and comprehensive propane services. It also offers convenient payment plans designed to help customers manage expenses and control fuel costs.

Glassmere Fuel Service sells, installs, and services fuel tanks, helping customers select the right equipment for their needs, and provides on- and off-road fueling services, including branded card lock solutions for fleets and farm equipment.

The Sales Account Manager is a full-time, remote role responsible for managing and growing a portfolio of residential, commercial, and agricultural fuel accounts. This role includes building and maintaining strong customer relationships, understanding client needs, and recommending appropriate heating oil, propane, and fuel solutions. Day-to-day responsibilities involve prospecting and lead generation, preparing quotes, negotiating pricing within established guidelines, and coordinating with operations teams to ensure timely and accurate deliveries.

The Sales Account Manager will monitor account performance, address service issues, and work proactively to improve customer satisfaction and retention. The role also requires maintaining accurate records in CRM tools, reporting on sales activities and pipeline, and collaborating with internal departments to support business growth.

• Ability to manage and grow client relationships with strong Account Management and Customer Service skills.
• Commitment to high Customer Satisfaction through responsive support and solutions-oriented follow-up.
• Proficiency in Lead Generation activities, including prospecting, outreach, and pipeline development.
• Clear and professional Communication skills, both written and verbal, for interacting with diverse customers and internal teams.
• Experience in B2B or B2C sales, preferably in fuel, energy, logistics, or related industries.
• Comfort using CRM systems, basic office software, and remote collaboration tools.
• Strong organizational and time-management abilities, with capacity to work independently in a remote environment.
• High school diploma or equivalent required; associate or bachelor's degree in business or a related field is a plus.
• Valid driver's license and willingness to travel occasionally for customer visits or team meetings, if needed.