Administrative Assistant

We are seeking a detail-oriented and proactive Administrative Assistant to support the daily operations at Greater Erie Auto Auction. This position will involve a variety of administrative tasks to ensure smooth and efficient auction processes, customer service, and coordination between departments. The ideal candidate will possess excellent organizational skills, communication abilities, and a strong work ethic to thrive in a fast-paced

GEAA (Greater Erie Auto Auction) is a leading independent auto auction in northwestern PA, dedicated to delivering high quality customer services for used vehicles wholesale. GEAA became a part of the Glovis America family and Hyundai Motor Group in July 2022. GEAA continues to grow with more fleet and dealer accounts, and digital presence.

• Reconcile vendor statements and follow up with outstanding invoices
• Assist with Account Payable/Receivable Duties

• Assist in the preparation and organization of vehicles and titles for upcoming auctions, ensuring all necessary paperwork is accurate and complete.
• Coordinate with vehicle sellers and buyers to facilitate smooth transaction processes.
• Help in maintaining accurate inventory of vehicles for sale, including condition reports and auction details.
• Penn Dot office

• Answer phone calls and respond to email inquiries from customers, sellers, and buyers regarding auction details, registration, and vehicle information.
• Provide excellent customer service by assisting with registration, payment processing, and addressing any customer concerns during the auction.

• Schedule appointments and coordinate auction-related events, including inspections and viewings.
• Prepare and manage auction documentation, including bills of sale and post-auction paperwork.
• Assist with invoicing, billing, and payment processing for successful bids.
• Manage filing systems, both digital and paper-based, to ensure all records are organized and easily accessible.

• Collaborate with other team members, including auction managers and staff, to ensure smooth auction operations.
• Maintain effective communication with clients, vendors, and internal teams to ensure all auction details are well-executed.
• Perform other duties as assigned to ensure the level of customer service that Greater Erie Auto Auction provides on a daily basis.

• Education:
  
  High School Diploma or equivalent
• Experience:
  
  Minimum of 2 years of administrative support experience, preferably in an auction, automotive, or retail environment.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work effectively in a fast-paced environment and handle multiple priorities.
• Detail-oriented and capable of managing administrative tasks with precision.
• A positive, can-do attitude and the ability to work well with diverse teams and customers.

• Understanding in accounting
• Notary and vehicle title processing experience is a plus.
• Experience with auction software or databases is a plus.

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and holidays
• Professional development and career advancement opportunities.
• Employee discounts on Hyundai/Kia new vehicle purchases.