ETF Sales Capital Markets Coop
Listed on 2026-10-21
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Entertainment & Gaming
Customer Service Rep
The ETF Sales & Trading Co-op is responsible for supporting the ETF Sales & Trading order handling team with their daily workflows, involving quote entry, post-trade processes, and data analysis. The Susquehanna ETF Sales & Trading Desk brings/directs order flow to our ETF traders / market makers and oversees the customer interaction / order handling / order execution.
As an ETF Sales & Trading Co-op, utilizing your technical and analytical skills, you will have daily tasks, projects, and responsibilities that directly impact the trading and operations of the desk, all the while gaining exposure to what the desk does and how it interacts / collaborates with our traders, customers, and operations associates.
Job Duties include, but are not limited to:
- Entering ETF quotes (hits and misses) into our quote tracking database
- Monitoring customer based trading activity throughout the day
- Analyzing data to ensure accuracy of information
- Leveraging tech skills to improve existing processes and tools
- Proficiency in Microsoft Office suite, specifically Excel and Access
- Prior experience with VBA and SQL a plus
- Strong communication skills (oral and written); ability to interact effectively with all levels of the organization and external vendors
- Detail oriented; ability to handle multiple tasks in a fast paced environment
- Must be a self-starter, a quick learner, and resourceful in solving problems
- Previous experience in the financial services industry or completion of finance- or investment-related coursework a plus
- Probability and Statistics background a plus
- Visa sponsorship for work authorization is not available for this position now or in the future
- Our non-hierarchical culture allows employees of every level to thrive and make impact. We are not your typical trading firm - the environment is casual, collaborative and we focus on continuous development.
Relaxed dress code (jeans and sneakers are the norm and team jerseys every Friday)
Co-op classes designed to teach about Susquehanna's business and encourage professional development
Fully stocked kitchens for breakfast, lunch, snacks, and beverages
A forty thousand square-foot state of the art fitness facility with brand-new equipment, multi-purpose courts, group exercise classes, and locker room spaces
Discounts for dining, entertainment, shopping, travel, and attractions
Social events such as a poker tournament, holiday party, company outings, and more
On-site Wellness Center
On-site services such as a mailroom, barber, dry cleaning, and car maintenance
Opportunities to give back to the community through Susquehanna sponsored events and donation drives
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