IT Solution Architect - OTC

Founded over 35 years ago, First Quality is a family‑owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high‑quality personal care and household products for large retailers and healthcare organizations.

Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities.

At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a IT Solution Architect - OTC for our First Quality Tissue Enterprises, LLC, working remotely. The Solution Architect – OTC - is responsible for designing technical solutions that will drive the transformation of the Order to Cash business functions efforts to support the company’s operations, enable its growth and achieve cost-effective and process-efficient best practices. This position will drive the technology roadmaps that will drive the functions in scope into the future leveraging technology and industry innovation.

Working along with Solution Architects and Engineers by fostering cross-domain collaboration and end-to-end alignment on processes, data models, and integrations; develop skills and knowledge across specialized domains; align individual/team objectives with measurable business outcomes.

Primary responsibilities include:
Develop and maintain a detailed understanding of the business processes and associated software configuration with respect to Order To Cash applications in scope (SAP is the ERP supporting these functions). Understand functional principles and dependencies with Transportation and Warehousing Foster and maintain ongoing internal relationships with the functional teams and their respective Centers Of Excellence (COEs) Establish 3 year strategic functional roadmaps for the business processes in scope that are aligned to business strategy and respective business requirements Development of a supporting 3 year strategic technical roadmap to support the functional roadmap.

Where appropriate, justified and in compliance with Enterprise Architecture guidelines, introduce innovation and automation into solutions architecture Development of Reference Architecture Documents for the functions and business processes in scope and respective supporting systems Establish/create High Level Design for New Business Processes and Projects that deliver solutions to business problems and opportunities. Hand over to IT Build/Engineering for Detailed Low Level Design.

High Level Designs include:
Architectural diagrams Data Flow (logical) diagrams Reference wireframes Security architecture (in partnership with IS) Infrastructure architecture (in partnership with IT Infra) Provide direction in terms of execution strategy including sequencing based on functional and technical dependencies Development of Functional Specifications to hand over to the IT Build/Engineering team Development of Testing Plans at the Use-Case level to ensure the solution ultimately meets business requirements…