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Customer Experience & Operations Specialist

Job in Lowestoft, Suffolk County, NR32, England, UK
Listing for: Hales Group Ltd
Full Time position
Listed on 2026-08-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below

Hales Group Ltd in Lowestoft is seeking a Customer Operations Advisor to support the delivery of an exceptional customer experience across service operations. You will handle customer enquiries, coordinate appointments, and help ensure a smooth journey from start to finish.

The role suits someone with strong customer service or operations experience who enjoys problem-solving, coordinating activity, and working in a busy service-led team.

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