Operations Manager

Operations Manager - Specialist Services

Suffolk

£50,000 per annum | Monthly Car Allowance | Excellent PRP

An award-winning, reputable care provider require a talented Operations Manager in Suffolk, to lead their specialist services to deliver outstanding care, ensure full regulatory compliance, and achieve strong financial performance. Your leadership, support, and mentoring will drive operational excellence bringing their vision and values to life.

Key Responsibilities

Lead and manage care home operations, ensuring effective staffing, training, and a positive, values-based culture.
Drive financial performance through budgeting, reporting, and business improvement.
Ensure compliance with all regulations and manage risks proactively.
Maintain high standards of care, safety, and resident wellbeing.
Build strong relationships with residents, families, staff, and stakeholders.
Monitor KPIs and report performance to senior management.
Develop and mentor managers to enhance leadership and operational performance.

Skills and Attributes

Demonstrated leadership in multi-site care home and supported living operations
Expert understanding of CQC standards, safeguarding frameworks, and health & safety compliance
Strong commercial acumen with a record of improving budgets, occupancy levels, and fee income
Proven ability to lead, coach, and develop Registered and Service Managers to drive service excellence
Successful history of improving and sustaining 'Good' regulatory inspection outcomes
Experienced in quality audits, governance reporting, and implementing effective improvement plans
Professionally qualified in health and social care leadership (e.g. Level 5 Diploma in Leadership & Management in Health & Social Care)
Full UK driving licence Benefits

Monthly Car Allowance
Comprehensive training programmed & career development opportunities
Employee Assistance & Blue Light Card Scheme

A first class opportunity to joining a warm, supportive, and values-driven team that puts people first - both residents and staff. You'll have the space to grow your skills, make a visible difference, and be part of a workplace where high standards are celebrated every day.

Apply today or get in touch with Shaheena @ PSR Solutions

(phone number removed)

PSR Solutions are proud to represent organisations committed to equal opportunities and high-quality care. All applications will be treated with the strictest confidence