Senior Quality Nurse Intermediate Care

East Coast Community Healthcare (ECCH) is seeking a compassionate and motivated Senior Quality Nurse to join our Corporate Team, supporting Intermediate Care services across our communities.

This is an exciting opportunity for an experienced nurse to play a key role in driving quality, safety, and patient experience while empowering staff to deliver ECCHs rehabilitation and enablement model. You will provide visible leadership, promote learning, and help embed our Proud to CARE values

Compassion, Accountability, Respect, and Excellenceinto every aspect of care delivery.

Working as part of our Quality & People Directorate, you will collaborate with the Head of Patient Safety, Professional Educational Lead, and Pharmacy Team to support service improvement, celebrate success, and ensure our patients and carers are at the heart of everything we do.

If you are passionate about quality, empowerment, and person-centred community care, wed love to hear from you.

Please be advised that this role is currently going through the Agenda for Change job matching process. Therefore, the banding, salary, and job description are potentially subject to change. These details will be confirmed at the earliest opportunity.

The Senior Quality Nurse will play a key role within the Corporate Nursing and Quality Team, supporting the delivery of safe, effective, and compassionate care across East Coast Community Health cares (ECCH) Intermediate Care services.

Working as part of the Quality & People Directorate, the post-holder will provide visible clinical leadership, professional guidance, and quality improvement expertise to ensure delivery of ECCHs Organisational Strategy, with a focus on our Proud to CARE objectives (Compassion, Action, Respect, and Everyone) and a deep commitment to Patient and Carer Experience.

A central aspect of this role is to empower staff to deliver ECCHs rehabilitation and enablement modelsupporting individuals to maximise independence, prevent deconditioning, and live well at home or in community settings. The postholder will act as a vital bridge between operational services and the corporate quality function, helping teams translate assurance, data, and learning into meaningful action and fostering a culture of continuous improvement and professional pride.

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website -(Use the "Apply for this Job" box below). We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

AI

We recognise that AI tools are increasingly used in professional settings. While we encourage strong applications, we value authenticity and an accurate reflection of skills and experience.

Applicants must declare if AI has been used to complete their application, including responses that are directly copied or significantly shaped by AI tools.

By submitting this application, you confirm that all information provided is a true and accurate representation of your own skills,knowledge, and experience.

Quality, Safety & Governance

Support delivery of ECCHs Organisational Strategy,embedding the Proud to CARE objectives across Intermediate Care and relatedpathways.

Provide assurance on quality and safety through clinical audit, observation, and data review, supporting services to identifytrends and implement improvements.

Lead thematic analysis of incidents, complaints, and patient and carer feedback, ensuring learning is captured, shared, and actedupon.

Contribute to governance processes, supporting teamsto prepare for and respond to internal and external inspections (e.g. CQC).

Support clinical risk management and help developimprovement plans addressing emerging risks or priority themes.

Strengthen quality oversight through proactivecollaboration with operational and multidisciplinary leaders.

Patient and Carer Experience

Champion the voice of patients and carers across

Intermediate Care, ensuring their experiences drive improvement and innovation.

Promote co-production and the inclusion of people withlived experience in service design and evaluation.

Use feedback, compliments, and stories to recogniseexcellence and celebrate what matters to patients and families.

Support ECCHs ambition to embed Patient and Carer Experience as a key indicator of…