Systems Support Manager; Projects

East Suffolk Council

Location:

Lowestoft NR32 1HH
and Melton, Woodbridge, Suffolk IP12 1RT

Salary: £44,075 - £48,226 per annum

Hours:

37 hours per week

Contract:

Fixed term for 12 months

We're looking for a self‑motivated and detail‑oriented individual to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems‑based projects within ARP and act as the project manager for some system‑based projects.

We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.

• Experience working with Revenues and Benefits systems and coordinating system‑based projects
• Analytical, inquisitive, and solutions‑focused
• Strong communication skills and confidence in building effective working relationships
• Experience working within a Systems, ICT or technical support environment
• Technical problem solving
• Customer‑focused, with a commitment to engage and consult to deliver service improvements
• Resilient under pressure
• Flexible, open and a positive attitude to change
• And above all enthusiasm!

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
• Local government pension scheme
• Flexible working arrangements
• Learning and development tailored to your role
• Agile working – mainly home‑based with occasional office working
• Full training and ongoing support
• Health and wellbeing initiatives
• A culture that values continuous learning and development
• Career progression opportunities

Phone:

Email:
Phil.

Closing date: 11:30pm on 8th June 2026