Regional Operations Director

Regional Operations Director
Lowestoft, Suffolk
85,000 per annum plus PRP, car allowance and private healthcare

Lead a high-performing portfolio across East Anglia.
Drive quality, compliance and commercial success across multiple care homes.
Join a values-led organisation recognised for excellence in elderly care and workplace wellbeing.

The role

Meridian Business Support are working with a highly respected care provider to recruit a Regional Operations Director to oversee services across Norfolk, Suffolk and Essex. This senior leadership role reports to the Chief Operating Officer and sits within the wider operational leadership team.

You will take full ownership of regional performance, ensuring outstanding care delivery alongside strong commercial results.

• Provide strategic and operational leadership across a group of care homes in the East region
• Support, coach and develop Operations Managers and Home Managers to achieve high standards
• Maintain a visible presence within homes through regular visits and engagement
• Lead responses to quality, safeguarding or compliance concerns in partnership with the central quality team
• Drive occupancy, revenue and EBITDA performance across the region
• Build strong relationships with commissioners and support local fee negotiations

Skills and experience

This Regional Operations Director role requires a credible, commercially aware leader with a strong understanding of the care sector.

• Proven experience in a senior operational leadership position within care homes or healthcare
• Track record of managing multiple services with responsibility for quality, compliance and financial performance
• Strong knowledge of CQC standards and adult social care regulation
• Confident in improving underperforming services and embedding sustainable quality improvements
• Excellent stakeholder engagement and people leadership skills

Experience as a Regional Director, Area Manager, Head of Operations or similar would be highly relevant.

Benefits and package

This organisation is committed to investing in its leadership team and offers a comprehensive package.

• Salary of 85,000 per annum
• Performance related bonus scheme
• Monthly car allowance
• Private healthcare
• 25 days annual leave plus bank holidays
• Pension scheme
• Structured induction and ongoing leadership development
• Employee Assistance Programme
• Blue Light Card reimbursement
• Loyalty rewards including additional annual leave

You will be joining a forward-thinking care provider with a strong reputation for delivering person-centred care, supporting staff wellbeing and driving continuous improvement across its services.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.