Regional Operations Director

Regional Operations Director (113109) Lowestoft, England

Salary: GBP
80000 - GBP
85000 per annum + Plus Bonuses

A leading elderly care provider is seeking an experienced Regional Director of Operations to oversee a portfolio of care homes across the East of England.

This is a senior leadership opportunity for an operationally focused individual with strong multi-site experience within the care home sector. The successful candidate will be responsible for driving quality, compliance, occupancy, financial performance, and leadership development across the region.

You will work closely with senior leadership teams while supporting Home Managers and Operations Managers to deliver high-quality, person-centred care and strong commercial outcomes.

• Provide leadership and operational oversight across multiple elderly care services.
• Support and develop Operations Managers and Home Managers across the region.
• Conduct regular site visits to monitor service quality, compliance, and operational performance.
• Lead on service improvement plans and support homes through challenges and change management.

• Ensure homes maintain strong CQC outcomes and regulatory compliance.
• Drive improvements in care standards, resident experience, and clinical governance.
• Support services with inspections, audits, and action plans where required.
• Promote a culture of accountability, quality, and continuous improvement.

• Oversee occupancy, budgeting, and financial performance across the region.
• Work alongside internal teams to support enquiry management and occupancy growth.
• Monitor KPIs and identify opportunities to improve operational efficiency.
• Support relationships with local authorities, commissioners, and external stakeholders.

• Support recruitment, retention, and succession planning across management teams.
• Develop a positive and supportive working culture across services.
• Mentor senior leaders and help drive performance and accountability.
• Support employee relations matters alongside HR teams where required.

• Previous experience within a senior multi-site operational role in elderly care or healthcare.
• Strong understanding of CQC regulations and compliance frameworks.
• Proven experience managing large teams and improving service performance.
• Commercial awareness with budget and KPI management experience.
• Excellent communication, leadership, and stakeholder management skills.
• Full UK driving licence required.
• Previous experience at Regional Director or Senior Operations level.
• Nurse qualification or Registered Manager background beneficial.
• Experience supporting new service openings, acquisitions, or turnaround projects.

• Generous annual leave entitlement

Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit.