Tesco Colleague Leisure Way Superstore
Listed on 2026-05-31
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Retail
Retail Associate/ Customer Service, Customer Service Rep, General Retail, Retail Sales
Availability
Sun 05:00:00 – 13:30:00;
Mon 05:00:00 – 12:00:00;
Thu 05:00:00 – 13:30:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Key Responsibilities- Passion for delivering great service, greeting customers with a smile, and serving them with pride
- Build rapport with customers, ensuring they leave the store having experienced a great shopping trip
- Take initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
- Help serve our shoppers better every day as a colleague in one of our stores
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome
- Know your customers and serve them with passion and pride, delivering natural service
- Be passionate and knowledgeable about the products and services within the store
- Work across the store in our service, picking and replenishment areas where required
- Apply the training received, working safely and effectively to serve customers brilliantly
- Make decisions that are right for customers and deliver routines that meet their needs at the right time
- Participate in seasonal, community and charity events, creating an inclusive atmosphere
- Understand your store’s performance and work together to drive service and sales, reduce waste and shrink, and deliver profit
- Handle products with care to maintain quality and ensure they reach customers in the best condition
- Live the values, make everyone feel welcome and always follow the policies
- Accept deliveries into the store as required
- Request flexible working from day one
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months, plus bank holidays
- 10% off and 15% at pay‑day weekends via the Colleague Clubcard, with an additional card for family members outside the home
- Access to free wellbeing services with a range of resources to support mind, body and life
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
- Benefits to suit you – choose what you use from discounts, shares, cycle‑to‑work schemes, etc.
- Uniform provided and policies to support you for all of life's moments, big and small
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
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