Assistant Local Housing Managers

Hours:

35 hours per week Shift Pattern:
Monday to Friday, 9:00 - 17:00

The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents.

The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community.

The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

• Excellent standard of reading, writing and numeracy
  
  Experience of working in the social housing sector, particularly with a focus on older people (desirable) Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable) CIH Level 3 or 4 (desirable) In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you.

We're passionate about people and support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including

• Blue Light Card discount
• holiday trade scheme
• volunteer days
• Occupational Sick Pay
• Occupational Maternity Pay

As part of our commitment to our employees and offering flexibility
we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.

With an exciting national development programme for older people's housing, there's never been a better time to join Housing 21. We're an inclusive employer and care about diversity in our teams. Let us know if you have accessibility requirements for interviews.

Closing date for applications is 27 September 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received.