Accounts Receivable Admin

About the Company

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. We are seeking an Accounts Receivable Admin for Firetrol's district office in Lubbock, Texas.

Under the direction of the Office Manager, this position will be performing administrative/accounts receivable functions in accordance with established procedures.

The successful candidate will oversee multiple administrative duties, which include:

• Maintaining accounts receivable files and records
• Investigating and resolving any billing irregularities or issues
• Handling customer disputes
• Updating customer information in Great Plains, Service Trade etc.
• Producing collections reports/spreadsheets
• Managing, tracking and resolving account balances and bad debt
• Conducting check deposits
• Conducting credit card payments and deposits
• Ensuring that payments are applied to the correct invoices
• Requesting tax certificates from customers, as needed
• Facilitating payment of invoices due by emailing invoices/statements and following up by phone.
• Providing efficient and professional administrative and clerical service to colleagues and supervisors
• Other responsibilities as required to support the business

• Attention to detail is a MUST
• Superior organizational abilities
• Outstanding professional communication skills - written and verbal
• Excellent interpersonal and relationship-building skills - for interacting with customers and employees alike
• Ability to manage multiple tasks and changing priorities is a MUST
• Ability to quickly learn and adapt to multiple business software platforms
• Strong proficiency with Microsoft Office (Outlook, Excel, Word)
• Experience with Microsoft Great Plains and Service Trade software preferred

Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.