Assistant Community Manager - Shadow Hills

Assistant Community Manager - Shadow Hills

Property Name: Shadow Hills
Property Size: 168 Units

Position Summary:
The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

• Collect rents and maintain computer records according to the Carleton’s procedures and policies
• Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and in some instances attend eviction courts.
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establish and maintain courteous communication with customers, applicants, owners, vendors, contractors, and others.

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager.
• Valid driver's license; use of personal automobile for local job‑related travel.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Marketing and Sales