Receptionist, Administrative​/Clerical

Job Overview

Seasonal Client Service Professional/Receptionist at H&R Block
. Focus on delivering a welcoming experience and ensuring client needs are met.

Helping others is what we do best here. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that strengthen each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferred times.
• Ensure all client needs have been met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and the organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multitask.
• Strong organizational and time‑management skills.
• Computer proficiency with the ability to use Microsoft Office.

• Experience in a customer service environment.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.