Senior Product Manager - Commercial Suite & Payments

CSI is seeking an experienced Senior Product Manager to lead the strategy, roadmap, and delivery of innovative Commercial Suite and payment solutions that help community banks better serve business customers. This is a highly visible product leadership role focused on commercial banking, payments, embedded finance, card-based solutions, treasury workflows, and API-driven financial technology. You will partner closely with Engineering, Architecture, Operations, Compliance, Sales, and customer-facing teams to transform complex banking challenges into scalable, modern product experiences.

If you're passionate about commercial payments, commercial banking technology, card products, and building solutions that deliver measurable value to financial institutions, we'd love to hear from you.

• Own and execute the product roadmap for CSI's Commercial Suite portfolio.
• Identify unmet needs across community banks and commercial customers and translate them into scalable product capabilities.
• Define product requirements supporting commercial payments, treasury services, card products, and embedded finance solutions.
• Evaluate customer feedback, industry trends, and emerging technologies to drive product priorities.
• Develop business cases, ROI analyses, pricing recommendations, and success metrics.
• Manage products throughout the entire lifecycle, from discovery and prioritization through launch, adoption, and optimization.

• Define product experiences that connect commercial banking, payments, treasury, and card workflows.
• Build capabilities supporting spend controls, reporting, account administration, virtual cards, and lifecycle management.
• Partner with Operations and Technology teams to modernize legacy banking workflows through API-driven and automation-focused solutions.
• Ensure effective integrations across core banking, digital banking, treasury management, payment, and fintech platforms.
• Create detailed user stories, acceptance criteria, requirements, and customer journeys.

• Work closely with Engineering and Architecture teams to define technical requirements and scalable solutions.
• Define integration strategies and end-to-end customer experiences across CSI, partner, and third-party platforms.
• Partner with technical teams on API requirements, documentation, testing expectations, and implementation strategies.
• Balance customer‑specific requests with reusable capabilities that can benefit CSI's broader client base.

• Engage directly with customers, prospects, and industry stakeholders to understand business challenges and validate product direction.
• Lead discovery sessions and requirements discussions with community banks.
• Support product demonstrations, strategic customer engagements, conferences, and industry events.
• Partner with Sales and Product Marketing on messaging, positioning, and go‑to‑market activities.
• Monitor commercial payments, cards, treasury, and banking technology trends to identify growth opportunities.

• Partner with Operations, Risk, Compliance, and Support teams to ensure product readiness and scalability.
• Incorporate compliance, fraud prevention, risk, and operational requirements into product design.
• Maintain product documentation, roadmap artifacts, and strategic planning materials.
• Support successful product launches, adoption initiatives, and ongoing enhancements.

• 7+ years of Product Management experience within payments, commercial banking, fintech, card issuing, embedded finance, or related financial technology environments.
• Experience…