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Federal Call Center Leader - Gov Ops

Job in Lubbock, Lubbock County, Texas, 79401, USA
Listing for: Goodwill-SAN-Antonio
Contract position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Federal Call Center Leader - Gov Contract Ops

Goodwill San Antonio is seeking a dynamic leader to manage the Total Force Service Center Operations, including the DD Form 214 process, ensuring contract adherence and service excellence for Air Force inquiries.

The role requires extensive experience in large call center operations, strong knowledge of government systems, and the ability to coordinate cross-functional teams to optimize staff performance and service delivery.

As a Federal Call Center Leader
- Gov Contract Ops, you will play an important part at Goodwill-SAN-Antonio in TX, United States.

We invite applications for the Federal Call Center Leader
- Gov Contract Ops position located in TX, United States.

The following position is for a Federal Call Center Leader
- Gov Contract Ops with Goodwill-SAN-Antonio.

Our team is growing, and we are hiring a Federal Call Center Leader
- Gov Contract Ops in TX, United States.

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