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Retention & Customer Solutions Advisor

Job in Lubbock, Lubbock County, Texas, 79401, USA
Listing for: Cable One, Inc.
Full Time position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Sparklight, a Cable One brand, is seeking a Customer Care and Sales Advisor I to be the friendly voice and solutions partner for our customers. You will help with billing, schedule service, and guide product changes while building trust by listening empathetically and communicating clearly.

As you grow, you’ll handle more complex issues—retaining customers considering disconnecting and matching needs with the right products and services—emphasizing care and relationship value.

Step into the Retention & Customer Solutions Advisor role at Cable One, Inc. in TX, United States and grow with us.

We appreciate your interest in this position.

Join Cable One, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Retention & Customer Solutions Advisor role at Cable One, Inc., based in TX, United States.

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