Field Support Technician

We help Texas homeowners take control of their energy use- upgrading comfort, cutting monthly costs, and adding lasting value with smart, efficient solutions. Homeowners are paying more than ever for electricity. Outdated systems and one-size-fits-all fixes leave families stuck with high bills and little control.

• The Field Support Technician will travel to customer homes & survey the roof & gather electrical information to be used during the solar design process. The Field associate will use both a drone and manual methods to collect this information

• Travel to project sites to obtain the necessary information, including electrical data, to complete technical design documents for a solar system
• Create detailed rooftop map layout for solar arrays, including roof layout dimensions and all roof penetrations (pipes, vents, etc.)
• Develop a positive relationship with customers to establish rapport and to gather facilities assessment data as needed
• Conduct a physical site audit using a drone, auditing tools, including a tablet/phone with apps, measuring devices, and other related equipment
• Upload site audit documents and photos to a cloud server
• Maintain a current driver's license and a clean driving record to safely operate a company vehicle
• Identifies issues on homes that may interfere with our installations
• Interacting with homeowners if questions arise

• Bilingual Spanish and English speaking preferred
• Must have an active and valid driver's license ability to work on the roof in a physically demanding role
• Ability to work in outdoor weather conditions including but not limited to excessive noise, extreme heat, extreme cold, wet environment, and humidity
• $20-$25 per hour
• Variety of referral programs, additional time off plans, and tuition reimbursement programs
• Your path could look like this:
  Field Associate | Field Associate Level II* | Field Associate Coordinator* | Field Team Lead
  * From $43,000/yr | $48,000/yr* | $52,000/yr* | $70,000/yr
  * Get your foot in the door and branch into other immediate roles in our Fulfillment Operations or Sales Operations!