Debit Card Specialist Lubbock, Ave. Q

Debit Card Specialist (Full Time) - Lubbock, TX

Join Prosperity Bank’s Digital Banking Team as a Debit Card Specialist.

Prosperity Bank is an Equal Opportunity Employer.

• All associated debit card maintenance.
• All related activities/efforts in mitigating debit card fraud.
• All related debit card disputes.
• Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations.
• Process and balance transaction entries.
• All associated posting and reconciliation duties performed timely and accurately.
• Monitor the department’s support email box and assist banking centers via telephone support.
• Assist with debit card issues, requests and other Electronic Banking needs.
• Cross‑train with other department associates for various duties as assigned.
• Resolve more complex issues presented to the department.
• Be able to complete given projects with minimal supervision.
• Serve as backup for day‑to‑day peer processes.
• Ability to wear headsets.

Education/Certification: High School Diploma or equivalent.

Required Knowledge: Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10‑key, typing, etc.; general knowledge of compliance and regulations procedures.

Experience

Required:

Banking experience preferred but not required.

Monday – Friday 8:00 AM – 5:00 PM (40 hours per week).
Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Other. Industries:
Banking.