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Financial Loss Prevention Analyst

Job in Lubbock, Lubbock County, Texas, 79430, USA

Listing for: City Bank

Full Time position
Listed on 2025-12-27

Job specializations:

Finance & Banking
Banking & Finance

Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR

The position of the FLP Analyst is responsible for protecting City Bank and its customers from preventable losses in the areas of forgery affidavits, account compromise, identity theft, mobile and ATM deposit review, wire monitoring, and more. The position of the FLP Analyst is required to be knowledgeable in all areas of the bank as well as the systems utilized to detect, track and report all types fraud.

Essential

Duties

Review daily alerts within Verafin identifying and responding to fraudulent transactions including but not limited to:

Deposit Fraud
Check Fraud
Check Kiting
Inactive Account Fraud
Wire Fraud
ACH Fraud
Online Account Takeover
Elder Abuse

Review incoming mobile deposit (mRDC) and ATM deposit items for suspicious activity; contact customers and other financial institutions, placing holds when necessary and rejecting fraudulent items

Review wire transfers for suspicious activity; assist and communicate with customers, banks, businesses and bank staff

Provide basic support to bank staff in system operation within Centrix

DTS (dispute tracking system)

Pull surveillance footage for local law enforcement agencies and various types of fraud investigations

Represent the bank to the customer in a courteous and professional manner; furnish prompt, efficient, and accurate service

Maintain work area in a clean, neat and professional environment

Participate in training sessions as required by FLP Supervisor

Any other duties as assigned by the FLP Supervisor

Equal Opportunity Employer/Veterans/Disabled

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