Multi-Unit Team Leader Hrly

Overview

Multi-Unit Team Leader Hrly at H&R Block

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business through Block Next, a long‑term strategy focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

You will be located across three H&R Block tax offices and will lead customer‑centric teams to accelerate seasonal tax business. This is a front‑line management role focused on leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three offices. Prior tax preparation experience is not required.

You will start with a flexible part‑time schedule in the fall to prepare for the busy tax season and transition to full‑time from January to April, including evening and weekend hours as needed. This role is in‑person and not remote.

• Provide leadership over three H&R Block tax offices, guiding customer‑centric teams to grow seasonal business.
• Act as the front‑line manager for leadership and development of associates, delivering an outstanding client experience.
• Lead daily team meetings, communicate essential information, and create associate work schedules across offices.
• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

• People management experience with the ability to grow and develop associates.
• Aptitude for growth plan execution and leading toward a growth culture.
• Strong decision‑making, judgment, and ability to work in a fast‑paced environment with minimal supervision.
• Strong interpersonal and communication skills with a customer‑centric mindset.
• Computer proficiency with MS Office.
• Bachelor’s degree in a related field, or high school diploma with equivalent experience.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

You will begin with a flexible part‑time schedule in the fall and transition to full‑time from January to April, with possible evening and weekend hours. This role is in‑person and requires travel between offices as needed.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Discounts on everyday items and services.
• Medical coverage, 401k, and Employee Stock Purchase Plan (eligibility requirements apply).
• More benefits listed at

H&R Block is committed to building a connected culture where trust, care, and connections help everyone feel they belong. We offer an exceptional work environment recognized on Best Companies lists, with colleagues dedicated to helping each other grow.

H&R Block is an equal opportunity employer. We welcome diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.