Sr Patient Services Specialist

Sr Patient Services Specialist

Location:

Canyon, TX

Texas Tech University Health Sciences Center (TTUHSC) is a nationally recognized institution dedicated to patient care, education, and research across Texas. We offer a collaborative environment, competitive benefits, and a culture that values people first.

• Greet patients warmly and sincerely as they arrive at the clinic or call in via phone.
• Act as the patient's guide and advocate through the administrative details of their clinic visits.
• Identify and update patient information by navigating multiple computer systems and inputting accurate data.
• Receive all incoming calls for the clinic and distribute information accordingly.
• Calculate and collect payment for clinic services.
• Ensure patient benefits have been verified and input accurately upon check‑in.
• Schedule patient appointments.
• Assist with appointment reminder calls and missed appointment service recovery.
• Coordinate clinic schedule information with providers and staff.
• Maintain a professional customer service atmosphere for patients, providers, and staff.

• High school diploma or equivalent.
• Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred.
• Additional education may substitute for the experience requirement.

• Familiarity with Allscripts/Veradigm PM.
• Experience in a clinic setting, OBGYN preferred.
• English/Spanish bilingual.

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full‑time team members.
• Paid Time Off – Including holidays, vacation, sick leave and more.
• Retirement Plans.
• Wellness Programs.
• Certified Mother‑Friendly Workplace.

Job Type: Full Time
Pay Basis:
Hourly
Pay Grade Minimum: 16.00
Pay Grade Maximum: 16.10
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.
Grant Funded:
No

Travel Required:

Up to 25%

Shift: Day
Schedule Details:
Monday – Friday, 7:30 am – 3:30 pm

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.

To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..