Patient Collections Representative

Patient Representative

It is the goal of Patient Representative to assist patients with questions concerning their bill or any other questions regarding services rendered  Patient Rep will reproduce patient bills for the purpose of collections and patient care, as required by the hospital personnel, payers, and other various parties exhibiting a vested interest in the integrity of the bill.

Work is of medium demand; walking, sitting and standing most of the time while on-duty. Occasional lifting of equipment is required. Adequate hand/eye coordination and fine motor skills required for typing. Talking and hearing is essential in dealing with co-workers and customers.

Ability to communicate both verbally and in writing. Mainframe computer skills. Basic accounting and detailed clerical skills. Possess customer relation skills. Highly technical and problem solving skills. Ability to adapt to changes.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

* Request for accommodations in the hire process should be directed to UMC Human Resources.