Enterprise IT Business Analyst III

Lubbock

Position  

The Enterprise IT Business Analyst III plays a critical role in understanding and documenting the business processes of Texas Tech University departments. This position is a liaison between IT and functional departments, assisting in technology requests and ensuring alignment between business needs and IT solutions. The analyst is responsible for conducting complex business analysis, collaborating with stakeholders, and providing strategic insights to drive process improvements.

As part of the central IT Division, this position may interface with key IT leadership and functional leadership across Texas Tech University System institutions. The Enterprise IT Business Analyst III is expected to function at a senior level, providing expertise in business analysis, technical requirements gathering, and process optimization.

Established in 1996, the Texas Tech University System is one of the top public university systems in the nation, consisting of five universities - Texas Tech University, Texas Tech University Health Sciences Center, Angelo State University, Texas Tech University Health Sciences Center El Paso and Midwestern State University.

Headquartered in Lubbock, Texas, the TTU System is a more than $3 billion enterprise focused on advancing higher education, health care, research and outreach with approximately 21,000 employees and 63,000 students, more than 400,000 alumni, a statewide economic impact of $16.4 billion and an endowment valued at $1.7 billion. In its short history, the TTU System has grown tremendously and is nationally acclaimed, operating at 24 academic locations in 20 cities (18 in Texas, 2 international).

In addition, the TTU System is one of only nine in the nation to offer programs for undergraduate, medical, law, nursing, pharmacy, dental and veterinary education, among other academic areas.

• Maintain knowledge of institutional business processes. Perform business analysis in collaboration with stakeholders to identify and document business needs. Convert business use cases into technical requirements to ensure successful IT work initiatives. Collaborate with internal teams and stakeholders to review strategies, explore options, and address potential issues to ensure successful work initiatives. Identify opportunities for improvement and recommend changes to enhance the efficiency and effectiveness of processes.
  
  Work Environment This position operates within a collaborative IT environment and requires interaction with IT leadership, business users, and functional leadership across Texas Tech University System. The role involves independent problem-solving, cross-functional collaboration, and contributing to enterprise-wide IT initiatives.
• Leads complex, multi-department and multi-institution requirements workshops; ensures alignment across conflicting priorities and institutional policies.
• Authors comprehensive, audit-ready BRDs, FRDs, integration specs, and data migration plans for multi-institution environments with zero rework.
• Analyzes and optimizes high-impact, high-volume cross-module processes spanning multiple institutions.
• Directs enterprise-scale UAT for multi-institution cycles including parallel testing and regulatory validation.
• Designs and delivers train-the-trainer programs standardized across multiple institutions; creates institutional templates for user documentation and job aids.
• Ensures all configurations and deliverables comply with FERPA, Title IV, IPEDS, and institutional audit standards.
• Mentors Level I and II analysts; conducts peer reviews and establishes system-wide BA best practices.

• Knowledge: Advanced expertise in business analysis, ERP/SIS architectures, custom development practices, and strategic IT alignment; deep understanding of higher education compliance (e.g., FERPA, state reporting) and enterprise integration.
• Skills: Expert in requirements analysis, stakeholder management, and agile methodologies; proficiency in analytical tools (e.g., SQL, data warehousing);…