District Team Lead

Are you ready to join a forward-thinking company that's revolutionizing the laundry industry? Spin Xpress is on a rapid growth path, and we’re looking for a motivated, experienced leader to help drive our success across multiple locations.

At Spin Xpress, we’re changing the way people experience laundry, offering high-quality service in clean, modern, and secure environments. As a District Team Lead, you'll be a key part of this transformation, leading multiple stores and empowering teams to deliver outstanding customer service every day.

This is a hands-on, fast-paced leadership role ideal for someone with an entrepreneurial spirit and a professional, results-driven approach. If you’ve got experience in retail, hospitality, or food service—and know how to lead strong teams and run multi-site operations—we want to hear from you.

What You'll Do:

• Oversee daily operations across multiple locations
• Coach and develop high-performing teams
• Ensure an exceptional customer experience at every site
• Support the rollout of our innovative Fresh and Commercial laundry services
• Contribute to business growth and operational excellence

What You’ll Bring:

• Leadership experience in retail, hospitality, or a similar service industry
• A hands-on, proactive approach to management
• Strong organizational and communication skills
• A passion for customer service and team development

What You’ll Get:

• Employee Benefits: Discounted laundry services
• Work-Life Balance: Flexible and dependable scheduling
• Culture: Laid-back, supportive, and team-focused environment

This isn’t just another leadership role—it’s a chance to help shape the future of a growing brand in a high-demand industry. Be a key contributor in scaling our business and redefining what laundry service can be.

Ready to make an impact? Let’s elevate the laundry experience—together.

Responsibilities:

• Establish a workplace culture aligning with Spin Xpress objectives and define the mission, vision, and values of Spin Xpress within the Lubbock, TX district
• Recruit, conduct interviews, select, hire, and nurture managers and attendants in the Lubbock, TX district
• Focus on team development to enhance customer satisfaction and operational excellence in the Lubbock, TX district
• Monitor and analyze operational patterns for the Lubbock, TX district
• Create procedures complying with HR regulations specific to the Lubbock, TX district
• Guide, support, and develop staff, including overseeing onboarding for new employees in the Lubbock, TX district
• Encourage staff ownership and accountability through consistent feedback in the Lubbock, TX district
• Lead employees to meet productivity, quality, and goal expectations within the Lubbock, TX district
• Manage employee schedules, including training, call-ins, and overtime in the Lubbock, TX district
• Implement and refine processes to ensure operational excellence (quality, speed, efficiency, output) in the Lubbock, TX district

Qualifications:

• A Bachelor’s degree or equivalent work experience
• Experience in operations or related fields
• Strong background in retail, hospitality, or food service
• Leadership and team development skills
• Problem-solving and critical-thinking abilities
• Knowledge of economics, budgeting, and accounting principles
• Proficiency in Microsoft Excel and Windows
• Ability to serve as a resource to the management team

Compensation: $40,000 - $55,000 base + bonus

About Spin Xpress:

Our Mission: To deliver a fun environment and experience at work, focusing on providing excellent customer service within our facilities and communities. Clean, Bright, and Safe – That’s The Spin Xpress Way!