Maintenance Manager

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Job Description

The

Job Description

The Industrial Maintenance Manager is a hands-on leader responsible for ensuring daily equipment reliability and technical support to sustain and improve ice cream production operations. This role is foundational in bridging the urgent need of production support with long-term reliability strategy. The successful candidate will build and lead a high-performing maintenance team through a blend of servant and transactional leadership, with a focus on developing and standardizing work practices that align with ISO 55000 maintenance management principles.

The Position Prioritizes Three Critical Objectives

• Immediate support of daily production operations through responsive, skilled maintenance execution and great communication written and verbal.
• Development of a reliability-focused maintenance system using sound Root Cause Analysis (RCA), predictive/preventive practices, and standardized work instructions.
• Team growth and talent management through on-the-floor coaching, structured upskilling, and attrition-based workforce planning.

• Serve as the primary maintenance resource to ensure equipment uptime and quick response to production needs.
• Lead triage and resolution of mechanical, electrical, and refrigeration system issues affecting production flow.
• Ensure ammonia refrigeration systems are operated and maintained according to all safety, environmental, and compliance standards, including PSM.
• Implement a structured 24-hour service model for issue response and follow-up.
• Collaborate with production leadership to align maintenance priorities with plant output goals.

• Build and champion a plant-wide RCA process to identify, document, and resolve recurring equipment failures.
• Standardize PM, PdM, and condition-based maintenance tasks using ISO 55000 best practices.
• Develop detailed, equipment-specific work instructions and procedures to ensure consistent maintenance execution.
• Drive continuous improvement projects that reduce downtime, improve asset utilization, and lower maintenance cost per unit.
• Establish key metrics such as PM compliance, schedule adherence, asset health indicators, and MTBF/MTTR to track performance and identify improvement areas.
• Prepare and maintain detailed layouts and asset documentation including BOMs, history, and risk assessments.

• Lead by example with daily visibility on the production floor, engaging directly with technicians.
• Actively coach, develop, and mentor team members through both structured training and day-to-day feedback.
• Balance long-term reliability vision with short-cycle tactical execution needs.
• Reinforce safety, quality, and SOP compliance through leadership modeling and operational discipline.

• Implement structured on-the-job training plans for technicians based on skill gaps and plant needs.
• Develop a succession and attrition plan to ensure long-term continuity of technical capability.
• Evaluate team performance and take action on underperformance through coaching or strategic talent replacement.
• Recruit, train, and retain a team of high-talent, customer-focused maintenance professionals.

• Maintain full compliance with OSHA, PSM, EPA RMP, GMP, and food safety regulations applicable to frozen dairy manufacturing.
• Oversee contractor activities and ensure safe, code-compliant execution of work.
• Lead the site's PSM program in collaboration with EHS, ensuring proper documentation, training, audits, and mechanical integrity protocols.
• Participate in capital and maintenance budget…