Personal Training Director

• Health insurance
• Opportunity for advancement
• Bonus based on performance
• Paid holidays

The Person al Training Director (PTD) is the business owner of the Personal Training department at an assigned club and is accountable for its performance, profitability, staffing, and member experience. The PTD recruits, develops, and retains a high-performing training team; maintains appropriate staffing and capacity; and drives Company targets for revenue, new-client enrollment, retention, and client results.

The PTD leads by example, serves as the primary fitness expert within the club, and personally services qualifying Personal Training sessions while maintaining an active client base.

The PTD is the first line of resolution for operational, staffing, service, and performance matters within the Personal Training department.

When the department is understaffed, the PTD is responsible for maintaining member service and session delivery while prioritizing recruitment and placement of qualified trainers.

The PTD is expected to identify, own, and resolve department issues unless Company policy requires escalation.

Matters requiring escalation to the Regional Director of Fitness, Human Resources, Legal, or other Company leadership include:

• Workplace investigations, harassment, discrimination, or protected employee‑relations matters.
• Terminations, leaves of absence, or actions requiring HR approval.
• Legal claims, disputes, subpoenas, or regulatory inquiries.
• Changes to approved staffing plans, budgets, pricing, or Company programming.
• Other matters designated by Company policy.

The PTD leads the Personal Training department at one assigned club and may manage or oversee:

• Personal Training Directors in Training
• Elite Trainers
• Master Trainers
• Personal Trainers

Recruit, hire, onboard, develop, and retain qualified Personal Training team members.

Maintain staffing levels and training capacity consistent with the approved staffing plan and member demand.

Conduct regular team meetings and one-on-ones focused on performance, development, and accountability.

Build an engaged, high-performing culture that supports employee retention.

Identify and develop future leaders, including preparing PT Directors in Training for advancement.

Administer coaching and discipline in accordance with Company policy and Regional Director guidance.

Own Personal Training revenue and profitability at the assigned location.

Drive achievement of monthly, quarterly, and annual revenue objectives.

Establish departmental and individual performance goals.

Develop staff sales skills, including conversion, referrals, prospecting, and follow-up.

Drive CrunchONE Kickoff attachment, completion, conversion, and client lifespan performance.

Maintain an active Personal Training client base and service qualifying sessions.

Support approved local marketing, events, trainer promotion, and social media initiatives.

Ensure required employment documentation, credentials, and certifications are complete and maintained.

Ensure all hours worked are accurately recorded and compensated according to Company policy and applicable law.

Complete payroll accurately and on time and perform required compliance reviews.

Manage staffing schedules and labor expenses within approved margins.

Ensure trainers maintain current CPR/AED and Company-approved professional certifications.

Ensure completion of required onboarding and training through Company‑designated systems.

Ensure Company platforms and systems are properly maintained and utilized.

Maintain appropriate system access, data…