Retail Assistant

SUMMARY OF OUR CULTURAL BELIEFS

Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First. I am accountable to be honest and always do the right thing.

Value People. I empathize and respect others.

Speak Up. I seek, listen and provide candid feedback to improve performance.

Empowerment. I have the skills, resources and authority to create memorable experiences.

I seek ways to extraordinary and deliver a positive impact every day.

The essential functions include, but are not limited to the following:

• Demonstrates a high level of attention to detail
• Maintains strong organizational skills and reliability
• Consistently punctual and dependable
• Knowledge of golf operations and/or retail preferred
• Self-motivated with the ability to take initiative
• Works collaboratively and contributes positively to the team environment
• Open to feedback and committed to continuous improvement
• Service-focused with a genuine passion for delivering exceptional Member experiences
• Approachable, professional, and welcoming in all interactions
• Comfortable working in a dynamic, fast-paced environment
• Adaptable and open to change as the needs of the Club evolve
• Basic computer skills;
  Point-of-Sale (POS) experience is a plus
• Embraces and represents the Club’s culture and values
• Demonstrates a passion for hospitality and personalized Member service
• Treats Members, guests, and fellow team members with respect and professionalism

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Receive and process incoming merchandise accurately and efficiently
• Prepare and tag merchandise in accordance with Club retail standards
• Assist Members with scheduling tee times in a courteous and professional manner
• Respond to Member questions regarding the Club’s mobile app in a timely and helpful manner
• Maintain a clean, organized, and welcoming retail and work environment
• Process Member and guest purchases accurately using the Point-of-Sale (POS) system
• Serve as a reliable and supportive team member, assisting colleagues as needed to ensure a seamless Member experience

High school diploma or equivalent required.

Weekdays, weekends, and Holidays, schedule flexible as business dictates.

Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non‑financial compensation.

The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart‑driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed‑toe professional shoes, and no visible tattoos or off‑brand logos.

Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

The physical demands described here are…