Account Manager

Account Manager – Lubbock, TX, and Surrounding Area

Apex Water and Process is an innovative leader in providing cutting‑edge water and process solutions to the industrial and agricultural sectors. We’re a fast‑growing company with a vibrant, team‑oriented culture, committed to delivering exceptional customer service and fostering long‑term partnerships. At Apex, you’ll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full‑time team member, you’ll start accruing paid time off from day one!

Don’t miss out – apply today and start your journey with Team Apex!

The primary function of the Account Manager will be to maintain and expand the Company’s business base by maximizing the profitability of assigned customer accounts and also help the company grow by soliciting new business in West Texas
! The Account Manager will use their sales expertise and technical knowledge about the water treatment industry to recommend and apply basic water treatment applications and solutions, as well as communicate program results to Company leadership and customers.

• Manage existing customer base and grow territory with the help of the leadership team
• Interact with site personnel in various departments to sell and support Company’s water treatment products and services for boiler, cooling, RO, process, and drinking water systems at numerous customer locations in a number of industries
• Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of Company culture
• Project professional image of the Company through a positive and helpful attitude at all times
• Work onsite at customer locations to provide routine, day‑to‑day service to determine water treatment program is operating within optimal ranges
• Assist with chemical feed and inventory management
• Troubleshoot water‑related equipment
• Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers
• Be a team player and mentor to the team
• Continuously strive for professional improvement by taking advantage of the Company’s continuous online training and mentorship opportunities
• Local travel is expected and ongoing, including approximately 5‑10 % of travel outside of assigned region
• Adhere to and support all safety policies and guidelines
• Perform other duties as assigned

• High school diploma or equivalent
• Five (5) years of experience in technical sales and service in industrial water treatment or specialty chemicals industry
• Working knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed‑loop systems
• Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
• Strong verbal and written communication skills, including ability to generate proposals and write quotes
• Ability to connect with customers, understand their needs, and foster lasting partnerships built on trust and respect
• Mechanical/technical aptitude
• Ability to understand and learn technical properties and functionality of product portfolio
• Ability to work independently and effectively plan, organize and execute activities
• Valid driver's license and willingness to abide by Company standards for operating a motor vehicle
• Ability to lift up to 50 lbs.
• Ability and willingness to physically provide service at customer facilities within a wide range of environments, including hot, loud industrial facilities as well as outdoor environments that may include exposure to sun, rain, wind, or other weather conditions
• Commitment to supporting customers, which may include occasional availability after standard business hours (typically via phone) for urgent needs
• Ability and willingness to be away from home for occasional overnight travel for team meetings

• Bachelor’s degree in Chemistry, Chemical Engineering or other relevant field of study
• Six (6)+ years of experience in technical sales and service in industrial water treatment or specialty chemicals industry
• Pro…