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Customer Service Representative

Job in Lubbock, Lubbock County, Texas, 79430, USA
Listing for: U-Haul
Full Time position
Listed on 2026-01-02
Job specializations:
  • Trades / Skilled Labor
    General Labor
Job Description & How to Apply Below

Employer Industry: Moving and Storage Services

Benefits
  • Immediate pay upon starting and for completing hands‑on working interviews
  • Signing bonus of $100 and an additional $300 cash bonus upon certification completion
  • Comprehensive benefits including health insurance, dental and vision plans, life insurance, and a 401(k) savings plan
  • Opportunities for career advancement and continuous education through U‑Haul University
  • Employee perks such as gym reimbursement, discounts on various products and services, and an Employee Stock Ownership Plan (ESOP)
  • Supportive team environment focused on providing exceptional customer service
Responsibilities
  • Assist customers with U-Haul products and services both inside and outside a U-Haul center
  • Utilize smartphone‑based U-Scan technology to manage rentals and inventory
  • Move, hook up, and inspect U-Haul trucks and trailers
  • Prepare rental invoices and handle the return of equipment
  • Participate in ongoing training and education programs
Qualifications
  • Valid driver’s license with a good driving record
  • High school diploma or equivalent
  • Ability to perform physical tasks, including lifting equipment weighing at least 50 lbs.
  • Willingness to work in a moderate‑risk environment with safety precautions
  • Availability to participate in continuous training and education
Preferred Qualifications
  • Previous customer service experience
  • Familiarity with rental equipment or moving services
  • Basic mechanical skills or experience with equipment maintenance
  • Ability to drive a forklift (certification provided upon employment)
  • Certification in propane filling (provided upon employment)

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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