Field Service Technician III

Location: Lubbock, TX

Hourly Rate: $36.75 - $47.25 | OT after 8 hours of travel and work time, double time after 10 hours each day. Saturday work 0-10 hours is paid at time-and-a half and Sunday work is double time. All travel is also paid.

Travel:
Position is road/client based, most travel is within home territory; however, technicians may be called to support other teams/clients as needed. Technicians are allowed to book work-related flights and rooms directly for reimbursement so they can collect points.

Field Service Technician III is a senior-level role and a key step in the technical career path. Technicians may be eligible for advanced training and leadership development opportunities, including PLC diagnostics, FANUC robotics, advanced electrical systems, automated storage and retrieval systems (AS/RS), and formal mentorship responsibilities.

High school diploma or GED required. Vocational, technical, or trade school preferred.

Minimum 5–7 years of experience in mechanical troubleshooting, repair, and industrial field service work, including advanced electrical troubleshooting. Strong ability to work independently, lead service activities, communicate with customers and leadership, and support less experienced technicians. Must be able to stand/bend for extended periods and lift, up to 50 lbs.; heavier force may be required intermittently.

As a Field Service Technician III at Adaptec Solutions, you are a senior, highly trusted technical resource responsible for independently executing complex installation, troubleshooting, repair, and inspection work across a broad range of electro-mechanical and automated material handling systems. This role goes beyond execution - Technician IIIs are expected to lead on-site service activities (when working with other techs), diagnose advanced mechanical and electrical issues with minimal direction, and serve as a technical mentor to Field Service Technician I and II team members.

Technicians in this role work directly with customers in high-volume warehouse, manufacturing, and distribution environments, supporting systems such as conveyor and sortation systems, motors, gearboxes, VFDs, sensors, control panels, 480V electrical systems, lifts, hoists, and automated subsystems. You will manage demanding field environments, make sound technical decisions in real time, clearly communicate findings and repair plans, and ensure work is completed safely, efficiently, and to customer expectations.

This role is ideal for technicians who thrive in complex problem-solving environments, take pride in craftsmanship, and are comfortable acting as the on-site technical lead while representing Adaptec with professionalism and confidence.

• Independently perform advanced installation, preventive maintenance, troubleshooting, inspection, and repair of electro mechanical and automated material handling systems, including:
• Conveyor and sortation systems such as belt, roller, accumulation, merge, divert, and transfer systems
• Mechanical components including motors, gearboxes, couplings, chains, sprockets, bearings, belts, rollers, and mechanical drive assemblies
• Electrical systems up to 480V, including 3 phase power, contractors, relays, fuses, sensors, photo eyes, and motor starters
• Control panels and electrical enclosures, including associated field wiring
• Dock equipment and lifting systems such as lifts, hoists, material lifts, and cranes
• Lead diagnostic efforts on complex mechanical and electrical issues, determining corrective actions, required parts, repair timelines, and follow-up needs with minimal oversight.
• Conduct detailed inspections, system evaluations, and performance…