Systems Field Service Representative - Power Distribution​/Electrical

Job Overview

Schneider’s Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third‑party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. The role is home‑based with a flexible work schedule and a 40‑hour guarantee (+ overtime).

• Servicing, installing, and repairing customer equipment.
• Performance of warranty work and start‑up service.
• Perform startup/commissioning on equipment across the Schneider Electric product portfolio.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
• Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
• Technical support in product service, product training and applications including on‑site audits.
• Support serviceable Schneider equipment including but not limited to electrical switch gear, PDUs, RPPs, BMS systems, PLCs, HMIs, drives, power monitoring equipment, protective relays.
• Document all required information for each site (technical report).

• Analyzing complex problems in equipment and machinery and interpreting maintenance manuals to isolate and correct faults.
• Assist in developing design modifications, implementing modifications and providing installation support for the modifications.
• Develop and implement training courseware and provide training to customers and other service representatives.
• Travel for both training and to support job site requirements in other areas.

• Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
• NETA/NICET testing certifications.
• 5‑7+ years of relevant mechanical, electrical and/or power distribution service experience with technical proficiency in electronic/electrical component theory.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or medium voltage switch gear, transformers, relay protection systems, control systems.
• Ability to interpret blueprints and other service documents, including various electrical drawings.
• Capacity to move service equipment weighing up to 50 pounds.

Within your first 90 days, you’ll experience a unique, team‑oriented welcome with 2 weeks of in‑person training in our brand‑new state‑of‑the‑art training facility in Dallas, TX with all expenses paid. Upon return from your on‑site visit, you’ll continue with online training and will be paired with a local area mentor to receive on‑the‑job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well‑being programs, holidays & paid time off, military leave benefits, and more.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.