Restaurant supervisior

Job Title:

QSR Supervisor

Location:

Gomti Nagar, Lucknow

Role Description

This is a full-time, on-site role located in Lucknow for a Restaurant Supervisor. The Restaurant Supervisor will oversee daily restaurant operations, manage staff, and ensure smooth workflow across all areas. Their responsibilities will include scheduling shifts, maintaining quality standards, addressing customer inquiries, and ensuring excellent customer service. They will also monitor food and beverage standards, handle inventory, and uphold compliance with health and safety regulations.

Key Responsibilities

- Oversee and manage day-to-day outlet operations efficiently
- Prepare staff rosters, track attendance, and assign daily tasks
- Ensure strict adherence to food quality standards, hygiene, and SOPs
- Address customer queries and resolve complaints in a professional manner
- Monitor and manage order flow across dine-in, takeaway, and online platforms
- Handle inventory and stock control; coordinate with the kitchen team to minimize food wastage
- Manage billing, cash handling, and maintain accurate daily reports
- Drive the team to achieve daily and monthly sales targets

Qualifications & Skills

- Previous experience in a restaurant, café, or QSR environment
- Basic computer proficiency
- Sound knowledge of food safety and hygiene practices
- Strong communication skills in Hindi and English
- Good leadership and team management abilities

- Note:

Applications are invited strictly from native Lucknow candidates.