Benefits Specialist

The Hampden County Sheriff’s Office is seeking a dedicated, detail-oriented, and service-driven Benefits Specialist to join our Human Resources team. This full-time position plays a vital role in supporting our employees by managing a wide range of benefit programs and services. From onboarding new team members to navigating the complexities of insurance, pensions, and leave policies, the Benefits Specialist ensures our staff receives the support and resources they deserve.

This is an exciting opportunity for a candidate who is passionate about helping others, excels at organization and communication, and thrives in a mission-driven public service environment.

• Administer day-to-day operations of all employee benefits programs including Health, Dental, Vision, Life, and Disability Insurance;
  State Pension;
  Deferred Compensation; and other supplemental benefits.
• Serve as the primary liaison to the Commonwealth’s Group Insurance Commission (GIC), State Board of Retirement, SMART Plan, and other external agencies or carriers.
• Coordinate open enrollment and process employee benefit changes, ensuring timely and accurate updates to all carriers and payroll systems.
• Conduct benefit orientations for new hires, provide ongoing education to staff, and lead group training sessions as needed.
• Ensure accurate deductions and timely submission of employee contributions to maintain continuous coverage.
• Respond to employee inquiries, resolve benefit-related issues, and offer compassionate guidance during times of personal leave or health-related concerns.
• Administer COBRA processes, including notification, premium calculation, and compliance with federal requirements.
• Notify appropriate agencies of employee leave statuses, including FMLA, PFML, Military Leave, and other absences.
• Maintain confidential employee records and verify eligibility through collection of required documentation (e.g., birth/marriage certificates).
• Compile and analyze data, generate reports, and support special HR projects as assigned by the Assistant Superintendent.

At the Hampden County Sheriff’s Office, our employees are our greatest asset. By joining our team, you’ll be part of a supportive, values-driven environment where your work directly impacts the wellbeing of others. We offer opportunities for growth, comprehensive benefits, and the satisfaction of making a meaningful difference in your community every day.