Store Team Member

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy’s Mission.

Our Store Team Members are responsible for:

• Providing excellent customer service
• Navigating the abundance of choices Academy has to offer
• Impacting customer satisfaction, store profitability, and Academy’s Mission

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Brand Specialist
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

• High school diploma or general education degree (GED) preferred
• Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only)

• Previous related work experience preferred
• Operating POS equipment, symbol, and telephone preferred (Cashier Only)
• In-direct support of people and processes to drive operational excellence and expected sales targets (Cashier Only)
• 4+ years of personal experience with outdoors hobbies, interests, and skill sets; fishing and hunting experience preferred (Outdoor Enthusiast Only)
• CPR and First Responder certification is a plus (Asset Protection Team Member Only)
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only)

• Excellent customer service orientation
• Ability to connect, build rapport, and engage with customers
• Effective problem-solving and communication with customers and team members
• Ability to execute multiple tasks with superior organizational skills and detail orientation
• Read, interpret, and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams, and procedure manuals

• Ability to work flexible schedules such as nights, weekends, and holidays based on business needs
• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.