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Call Center Agent

Job in 6900, Lugano, Ticino, Switzerland
Listing for: Hotel du Parc
Full Time position
Listed on 2026-06-09
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CHF Yearly CHF 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Call Center Agent

Vacancy located in 6900 Lugano (TI). Immediate start, permanent. Full time (100%). Shift work:
Sunday, holiday, night, weekend. , 2 days rest.

Responsibilities:

  • Ensure customer satisfaction during all customer care activities.

Qualifications:

  • Experience in a similar role preferred.
  • Proficiency in Microsoft Office, especially Outlook.
  • Availability for shift work , Monday–Sunday, holidays, two days rest.
  • Good knowledge of Italian and German, spoken and written (C1).
  • Knowledge of English and/or French is preferred.
  • Attitude to confidentiality, flexibility, precision.
  • Predisposition for interpersonal contact, communication, teamwork.

Details:

  • Work location:

    Lugano.
  • Occupation 100%
  • Immediate start, permanent.
  • Shift work: night, Sunday, holiday.
  • Salary to be agreed.

We offer:

  • Young, dynamic work environment.
  • Continuous training and career growth.
  • Flexibility thanks to Smart Working.

By email recruiting

  • Work location 6900 Lugano (TI)
  • Workload 100%
  • Employment start Immediately
  • Employment duration Permanent
  • Work form Shift work, Sunday and holiday work, Night work
  • Qualification Skilled
  • Work experience More than 1 year
  • Education Vocational education and training with the Swiss Federal VET Diploma or equivalent
  • German Orally :
    Very good knowledge Written :
    Very good knowledge
  • Italian Orally :
    Very good knowledge Written :
    Very good knowledge
  • French Orally :
    Good knowledge Written :
    Good knowledge
  • English Orally :
    Good knowledge Written :
    Good knowledge
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