Microsoft 365 System Administrator | FORFIRM

Role Overview

We are looking for a talented Microsoft 365 to join our team, responsible for overseeing the management, security, and evolution of our clients' modern workplace environments. In this role, you will be the go‑to expert for endpoint management and cloud infrastructure, driving operating system modernization (including Windows 11 readiness and deployment) and optimizing the entire Microsoft 365 tenant ecosystem.

• Tenant Administration & Optimization:
  Manage, configure, and maintain the full Microsoft 365 suite, ensuring optimal performance, security, and integration across all cloud services.
• Endpoint Management:
  Design, implement, and manage enterprise device strategies using Microsoft Intune (including device enrollment, Autopilot, compliance policies, and configuration profiles).
• OS Lifecycle & Migration:
  Conduct hardware/software compatibility assessments, plan deployment strategies, and execute phased rollouts for operating system upgrades, with a strong focus on Windows 11.
• Security & Compliance:
  Oversee patch management, enforce security guidelines, and standardize security policies across all enterprise client machines to ensure a secure infrastructure.
• Troubleshooting & Support:
  Diagnose and resolve complex technical issues related to client enrollment, synchronization problems, authentication, and policy conflicts.
• Strategic Advisory:
  Provide technical leadership and strategic guidance to internal teams and clients on Microsoft's evolving roadmap, updates, and Modern Workplace best practices.

Technical Requirements (Hard Skills)

• Solid experience administering and configuring the Microsoft 365 ecosystem (including Microsoft Entra  / Azure AD, Exchange Online, SharePoint, and Teams).
• Deep technical expertise in Microsoft Intune / Microsoft Endpoint Manager (application deployment, conditional access, and mobile device/application management).
• In‑depth knowledge of Windows 10 and Windows 11 operating systems, servicing models, and enterprise compatibility.
• Proven track record managing large‑scale device migrations and Modern Desktop deployment projects.
• Advanced troubleshooting skills across network configurations, identity management, and Group Policy.

Key Skills (Soft Skills)

• Analytical Thinking:
  Strong problem‑solving mindset, with the ability to independently investigate and resolve complex technical issues.
• Consultative Approach:
  Excellent communication and interpersonal skills to effectively engage with stakeholders, client IT teams, and technical colleagues.
• Proactivity:
  Ability to stay current with Microsoft's rapid release cycle and proactively suggest environment optimizations.

What We Offer

• A dynamic, innovation‑driven work environment with continuous learning opportunities.
• Access to enterprise‑grade environments and cutting‑edge Microsoft technologies.