Infrastructure & Observability Engineer | FORFIRM

FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions, we listen to our clients and solve their unique problems.

At FORFIRM, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person’s career path.

We are looking for an experienced and motivated Infrastructure & Observability Engineer to join our lively international team and work on projects for Europe's leading brands.

• Manage, maintain and evolve enterprise Linux infrastructures based on Red Hat Enterprise Linux and Debian platforms.
• Support the administration and optimization of containerized environments based on Docker and Kubernetes.
• Ensure system reliability, availability and performance through proactive infrastructure management and continuous improvement initiatives.
• Contribute to patch management, system hardening and infrastructure lifecycle activities.

• Design, implement and manage enterprise monitoring and observability solutions.
• Develop dashboards, alerts and reports to provide actionable insights into system performance, availability and operational health.
• Manage and optimize monitoring platforms including Splunk, Icinga, Grafana, Prometheus, Dynatrace and related technologies.
• Implement automated monitoring solutions for infrastructure, applications and business-critical services.
• Support the evolution of observability frameworks through the adoption of industry best practices.

• Employ Dev Ops and Infrastructure as Code best practices to automate deployment, configuration, monitoring and operational processes.
• Design and maintain automation workflows using Ansible, Terraform and Python.
• Integrate monitoring and observability solutions within CI/CD pipelines and operational processes.
• Promote operational excellence through automation and continuous improvement initiatives.

• Develop and maintain scripts to automate operational tasks and system integrations.
• Integrate monitoring, CMDB and ITSM platforms through APIs and automated workflows.
• Support data consistency and process standardization across multiple infrastructure platforms.

• Support the administration and maintenance of configuration management databases (CMDB), preferably Device
  42.
• Ensure accurate asset inventory, dependency mapping and infrastructure documentation.
• Contribute to configuration governance and operational best practices.

• Support the implementation and management of solutions for the centralized administration of secrets, credentials, keys and digital certificates.
• Collaborate with security teams to ensure infrastructure monitoring complies with internal standards and regulatory requirements.
• Support auditing, reporting and compliance-related initiatives.

• Act as a subject matter expert for infrastructure monitoring and observability technologies.
• Produce and maintain technical documentation, procedures and operational guidelines.
• Collaborate with infrastructure, development, security and operations teams to ensure service excellence and operational resilience.

• Proven experience in infrastructure administration, monitoring and observability in enterprise environments.
• Solid background in Dev Ops methodologies, automation and operational excellence practices.
• Hands‑on experience with infrastructure monitoring, logging and alerting…