Bank Teller

About First Palmetto Bank

Founded in 1904, First Palmetto Bank serves businesses and individuals from our 23 offices located throughout South Carolina. Twice named South Carolina's Best Small Bank by Newsweek, our team takes pride in providing an unparalleled level of customer service and attention.

The position of Teller is responsible for performing routine branch and customer services duties; accepts consumer and commercial checking and savings deposits; processes loan payments; cashes checks and processes withdrawals; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. In addition, follows all compliance regulations as applicable.

• Receives consumer and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
• Cashes checks, processes withdrawals and redeem U.S. Savings Bonds; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; processes currency and coin orders; requests assistance when questionable items are presented for cashing.
• Operates computer to process account activity, determine balances, and resolve problems within given authority.
• Issues official checks, counter checks, etc.
• Assists with night depository duties; logs bags; processes deposits; makes change orders; issues receipts and returns bags to customers.
• ATM balancing
• Processing Teller work through the Bank’s Branch Capture system.
• Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated.
• Accepts all loan payments.
• Balances cash drawer daily and verifies cash being sold to the vault.
• Provides effective customer service and assists in resolving problems within given authority.
• Records, files, scans documents and sorts mail as required.
• Answers telephones and directs callers to proper Bank personnel by properly identifying customer and specific request.
• Assist in the daily opening and closing procedures of the branch.
• Read and review online Teller manual monthly.
• Float to assist other branches as needed.
• Types routine letters, reports and forms. Performs basic account maintenance and requests.
• Maintains files and copies; scans and emails documents.
• Treats others with respect; adheres to Bank’s policies and procedures; inspires the trust of others; works ethically and with integrity; upholds values; accepts responsibility for own actions and job performance.
• Positive customer and coworker interactions; shows respect and sensitivity for cultural differences; acknowledges the value of diversity in a work environment; promotes working environment free of harassment of any type.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
• Completes administrative tasks correctly and on time; supports the Bank’s goals and values.
• Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

NOTE:

This list is not all inclusive and may include other duties as requested by authorized personnel.

• Prepares wire transfers.
• Performs safe deposit box duties by controlling access and assisting customers.
• Receives and processes stop payments.
• Receives and processes check holds as applicable under Regulation CC.

The position of Teller is not responsible for the supervision of any employee(s).

• The Teller is in a non-confined office-type setting in which he or she is free to move about at will.
• The position includes driving a personally owned vehicle as needed which includes exposure to the outside weather elements and moving mechanical parts.…