Deposit & Payments Ops. Specialist II-Garnishments

Deposit & Payments Ops. Specialist II-Garnishments

Join to apply for the Deposit & Payments Ops. Specialist II-Garnishments role at Truist
.

Position Type:
Regular (Full-time)

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

Job Description

Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures. Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners. May interact with internal/external clients. This role will be filled in either posted location; requires experience reading complex legal documents; this is for garnishment team.

Essential Duties and Responsibilities

• Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume, etc.
• Perform quality checks / inspections to ensure integrity and accuracy.
• Research issues and implement appropriate corrective action.
• Complete and maintain with accuracy any documentation required for logs, dual control tasks, inventory and forms.
• Ensure clear and effective communication with leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements.
• Cross train on other functions as assigned to be able to perform when needed.

Qualifications

• High School diploma or equivalent education and related training.
• Ability to work in an area governed by production standards and work under pressure to meet critical deadlines.
• Effective problem identification and resolution skills.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to work in a team environment across shifts and departments.
• Strong interpersonal skills as well as good verbal and written communication.
• One to two years’ experience and exhibit knowledge in all the department’s functions.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, although specific benefits may depend on the division. Benefits include medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan. Teammates receive at least 10 days of vacation (pro‑rated) during the first year, 10 sick days, and paid holidays.

Additional benefits may be available based on division, position, and status.

Equal Opportunity Employment

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law, E‑Verify, IER, Right to Work.

Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation by emailing Accessibility (ac requests only; other inquiries won’t receive a response).