Breakfast Attendant; HomeSuites/Tru Hilton- Lumberton,NC) Job Lumberton area,North Carolina USA,Hospitality / Hotel / Catering

Job Details:

Job Location:

Lumberton, NC 28358, Position Type:
Full Time, Job Shift: Day, Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

JOB TITLE:

Complimentary Breakfast Attendant NON-EXEMPT

REPORTS TO:

Front Office Manager, GM

DEPARTMENT:

Rooms

POSITION SUMMARY:

This position assists with Food & Beverage services hotel retains the right to add to or change the requirements and demands of this position.

ESSENTIAL JOB FUNCTIONS

Set-up and work in the kitchen and breakfast areas providing all support and service for the Guests as needed. During and after breakfast, clean up requires washing, drying, sweeping, mopping and general cleaning of all areas.

Superior communication skills (verbal, telephone & written); cheerful disposition under all circumstances; must be able to present a positive and professional demeanor to others; focused on guest satisfaction by exceeding expectations and building loyalty.

Must often multi-task for meeting deadlines and handling last-minute changes inherent in the hospitality industry. Must represent Home2/TRU by Hilton Lumberton in a professional and positive manner at all times with a friendly, guest-comes-first personality and professionalism that is positive and sincere.

Uniforms issued by the hotel should be maintained in “like new” condition by following proper laundering and care instructions. Always wearing your name tag is another critical component in portraying the professionalism required of all positions.

Qualifications:

ADDITIONAL RESPONSIBILITIES

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

EDUCATION AND EXPERIENCE:

High School diploma or GED;
Six to twelve months related experience and/or training; or equivalent combination of education and experience.
Ability to read, write, perform mathematical computations such as adding, multiplying
Ability to effectively communicate with customers, utilizing tact and diplomacy when necessary and solve practical problems

PHYSICAL/MENTAL DEMANDS:

While performing the duties of this job, the employee is required to stand, walk, talk, and listen. The employee is required to be on feet for large portion of the day/shift. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and/or move heavy objects such as tables and cases of food and beverages.

Must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds.

Physical and Mental Demands and the Environmental Factors

Occasional (1 – 33% of the time)
Frequent (34 – 66% of the time)
Constant (67 – 100% of the time)
_F__ Requires bending or twisting
_O__ Requires walking and running
_O__ Requires kneeling, crouching, stooping or crawling
_F__ Requires repetitive…

Breakfast Attendant; HomeSuites​/Tru Hilton- Lumberton, NC)

Breakfast Attendant; HomeSuites/Tru Hilton- Lumberton, NC)