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Quality and Continuous Improvement Manager

Job in Lumberton, Robeson County, North Carolina, 28358, USA
Listing for: Graphic Packaging International
Full Time position
Listed on 2025-11-15
Job specializations:
  • Manufacturing / Production
    Quality Engineering
  • Quality Assurance - QA/QC
    Quality Engineering, Quality Control / Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Quality and Continuous Improvement Manager

Join to apply for the Quality and Continuous Improvement Manager role at Graphic Packaging International

Graphic Packaging International produces the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We are one of the largest manufacturers of paperboard and paper‑based packaging for some of the world’s most recognized brands of food, beverage, food service, household, personal care and pet products.

Headquartered in Atlanta, Georgia, we are a collaborative, diverse, and innovative team that creates inspired packaging while giving back to our communities.

We are a folding‑carton manufacturing operation seeking candidates to join our Continuous Improvement Department as a Quality and Continuous Improvement Manager. We offer outstanding opportunities for employees to advance their careers through on‑the‑job training and job progression. These are skilled‑trade positions where our employees build successful careers in the printing and packaging industry. We offer a wide array of benefits including paid vacation and holidays, optional health, dental, and life insurance, health‑spending accounts, 401‑K with matching funds, and additional voluntary benefits such as pet insurance, home & auto insurance, purchasing power, tuition reimbursement, and more.

Mission/Summary

Direct the Quality and Continuous Improvement Process for the GPI facility. This involves the development, implementation and preservation of the validity of the Quality Management System, the proper allocation of available capital to equipment and processes that move the business forward, and the identification of personnel training requirements related to new equipment and processes. The major objective is to provide consistent product quality and remove cost from the system so that we remain competitive and grow.

JOB

FUNCTIONS
  • Responsibility for continuous improvement of site quality performance by effectively reducing variation from the system.
  • Meet and maintain all divisional Quality Management System objectives as established by GPI.
  • Direct the activities, duties, and projects of the QA team to assure compliance with customer specifications.
  • Deliver and manage the site Quality Management System training program for new hires and recurring training.
  • Serve as the plant contact for customer complaints and customer compliance audits, maintaining processing systems for internal and external complaints in accordance with GPI requirements.
  • Enable and empower problem solving via facilitation, training, leading and participation in problem‑solving activities.
  • Direct the development of SPC in both production and QA areas necessary to maintain a level of process control that meets or exceeds customer expectations.
  • Facilitate CI initiatives including Process Improvement and Lean projects. Track and report validated financial savings.
  • Communicate plant quality expectations, results, and monitor performance relative to the objectives in a timely and effective manner.
  • Maintain the Global Food Safety Initiative (GFSI) product safety certification. Continually work to promote product safety in support of company and regulatory product safety standards.
  • Ensure compliance with all facility policies and procedures.
  • Actively solicit input from all employees to aid in successfully accomplishing the above listed actions.
  • Must be supportive of GPI’s Mission, Vision and Core Values (Integrity, Respect, Accountability, Relationships, and Teamwork).
  • Perform all other duties as assigned.
Background/Experience
  • Six (6) years experience in Quality Management, Engineering Management, Production Management and/or Project Management in a manufacturing environment.
  • Demonstrated ability to lead improvement projects. Experience leading improvement projects (six sigma/lean/KT experience preferred).
  • Demonstrated ability to prioritize, plan, track, execute and document multiple projects simultaneously.
  • Demonstrated ability to conceptualize, develop, implement and document systems for quality assurance of…
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