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Quality and Continuous Improvement Manager

Job in Lumberton, Robeson County, North Carolina, 28358, USA
Listing for: Graphic Packaging International Spain SA
Full Time position
Listed on 2026-01-12
Job specializations:
  • Manufacturing / Production
    Quality Engineering
  • Quality Assurance - QA/QC
    Quality Engineering, Quality Control / Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Title:

Quality and Continuous Improvement Manager

Requisition

Location:

Lumberton, NC, US 28358

Department:
Quality

Travel:
Up to 50%

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, food service, household, personal care and pet products.

Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.

With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we’d love to hear from you.

A World of Difference. Made Possible.

We are a folding carton manufacturing operation seeking candidates to join our Continuous Improvement Department as a Quality and Continuous Improvement Manager. We offer outstanding opportunities for our employees to advance their careers through on the job training and job progression. These are skilled trade positions where our employees build successful careers in the Printing & Packaging industry. We offer a wide array of benefits including, but not limited to, Paid Vacation & Holidays, optional Health, Dental, and Life Insurance, health spending accounts as well as 401-K with matching funds.

Employees may voluntarily elect Pet Insurance, Home & Auto Insurance Programs, Purchasing Power, Tuition Reimbursement, AFLAC, Lifelock Identity Protection, and Hyatt Legal Services. Tobacco Cessation and Employee Assistance/Referral Program, Uniform Service, Safety Shoe, and Safety Prescription‑Eyewear benefits are also available.

MISSION/

SUMMARY:

Direct the Quality and Continuous Improvement Process for the GPI facility. This involves the development, implementation and preservation of the validity of the Quality Management System, the proper allocation of available capital to equipment and processes which move the business forward and the identification of personnel training requirements relative to new equipment and processes. The major objective is to provide consistent product quality and remove cost from the system so that we remain in the marketplace and our business grows.

JOB FUNCTIONS:
  • Responsibility for continuous improvement of site quality performance by effectively reducing variation from the system.
  • Meet and maintain all divisional Quality Management System objectives as established by GPI.
  • Direct the activities, duties, and projects of the QA team to assure compliance to customer specifications.
  • Deliver and manage the site Quality Management System training program for new hires and recurring training.
  • Serve as the plant contact for customer complaints and customer compliance audits. Maintain processing systems for internal and external complaints in accordance with GPI requirements.
  • Enable and empower problem solving via facilitation, training, leading and participation in problem solving activities.
  • Direct the development of SPC in both production and QA areas necessary to maintain a level of process control that meets or exceeds customer expectations.
  • Facilitate CI initiatives including Process Improvement and Lean projects. Track and report validated financial savings.
  • Communicate plant quality expectations, results, and monitor performance relative to the objectives in a timely and effective manner.
  • Maintain the Global Food Safety Initiative (GFSI) product safety certification. Continually work to promote product safety in support of company and regulatory product safety standards.
  • Ensure compliance with all facility policies and procedures.
  • Actively solicit input from all employees to aid in…
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