Member Service Representative

Member Service Representative

Deliver exceptional service while assisting members with their financial needs. Use your knowledge and proactive problem‑solving skills to educate members about our products and services. Neches is proud to be a Great Place to Work certified company and a trusted provider to over 80,000 members. We are dedicated to delivering signature service while providing financial resources to improve our members’ financial well‑being.

• High School diploma or equivalent
• 6‑month cash handling or equivalent experience
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances, etc.
• Issuing money orders, cashier checks, and hunting/fishing license tags
• Responsible for balancing drawer

Classification: Non‑Exempt

Location: Lumberton

Hours: Scheduled for 40 hours per week between the hours of

Monday through Thursday: 8:15 AM to 5:15 PM

Friday: 8:15 AM to 5:15 PM or 9:15 AM to 6:15 PM

Rotating Saturdays: 6:45 AM to 10:15 AM

• Entry level

• Full‑time

• Other

Referrals increase your chances of interviewing at Neches Federal Credit Union by 2x.